If you want to know more about pluk® or you're experiencing any issues using pluk, check out the FAQs our clever chickens put together:
pluk® is a smartphone app that lets you pluk offers you see on TV or hear on the radio. When you see a pluk logo on an ad, open and activate your pluk app, it listens to the ad, then delivers great content straight to your smartphone or device so you can do things straight away, like buy things.
Zilch. Nothing. Its free.
When you download the app, a registration screen appears and asks for your name, your mobile phone number and your email address. The chickens behind the app need this info to register your device, so we know where to send your pluks and related offers. We won't share this information with anyone – even our best friends – unless you tell us it's OK for a specific campaign or offer. Look out for a confirmation email once you've registered for more details. We've got your privacy covered.
Now that's a secret.
How it doesn't work we can tell you. To get cool stuff off the TV, you don't have to txt, email or remember a clumsy web address – let alone call an 0800 number (that's so 1991).
When you first download the app, a small screen will pop up asking you about "push notifications". You can choose to "OK" or "deny" this setting – which is controlled by your phone (not pluk®). If you tap "OK" it means we can notify you from time to time when we update certain things about our app.
When you're watching telly, keep an eye out for ads displaying the pluk® logo – these ads have something cool you can pluk.
There's a huge variety of content and offers an advertiser can set up for you to pluk®. Here are a few examples….
…"Want that discount pizza deal? Just pluk it!!"
…"Love that car – pluk it to find out more…"
…"pluk to enter that competition … within a tap or two, you're in the draw"
…"Seen an ad for your favourite TV programme? pluk it to find out more…"
…"Rate or vote for your favourite entrants in interactive TV Shows"
…"Sign-up, Join-in, Register for that stuff you want"
…"Buy concert and event tickets on the spot"
And so much more – just pluk it!
Any brand who advertises on TV can create pluk® offers and campaigns. If you're an advertiser and want to know more, please contact us email@example.com
Go to the "my pluk®s" screen in the app, and you'll see the offers you've recently pluked. All current offers can be viewed by tapping on them. If the offer is still valid, you can interact with it depending on the advertiser's T&C's. When an offer expires (determined by the advertiser), the offer will appear greyed out and you won't be able to view it.
This varies depending on the advertisers' T&Cs. When a pluk® offer has expired, it will remain in your "my pluks" for a short period of time, and will eventually be removed.
You can now remove old pluk®s from the ‘my pluks' menu.
For iPhone / iPad: tap on the ‘edit' button at the top of the screen; tap on the ‘-‘ icon, then tap on the ‘delete' button.
For Android: tap and hold on the pluk you wish to delete, then tap on the delete option that appears.
Yes. Please do! Get them pluking cool stuff too.
Tap on the "Share" button on your pluk ®screen, or from the Facebook link in the "More" screen and tell your friends all about pluk on Facebook.
You need one of these devices to be able to pluk®:
Still having problems? Please email us at firstname.lastname@example.org so we can help trouble-shoot your problem – make sure you include the make and model of your phone so our chickens can start looking in the right place.
Check that the date and time are set correctly on your phone.
From time to time our clever chickens will work out cool new things you can do with pluk®. When they're ready, they'll push you a message so you can upgrade to the latest version of pluk. It'll take you a few seconds to give you access to the new features of the app.
Just download and register the app again. If your mobile and email address are the same, we'll replace your record. If either has changed, we'll create a new record for you. No worries.